SUPPORT

This page contains information on Contact details and How-to-update membership settings.


👋🏼 Get in touch with us

Your questions, feedback, and concerns matter to us.

To reach our team, simply send an email to [email protected], and we’ll respond as soon as possible.


👀 How to manage your free/paid membership settings?

To modify the free subscription, please follow these steps:

Step 1. Log In to Your Account.

● Visit the Counter Offensive website and click Login.

● Then enter your email address. After hitting “Login,” go to your email inbox.

● You’ll get an email soon after - open it and enter the one time password received in your email.

Step 2. Access Subscription Settings

● Once logged in, click the profile icon again.

● A dropdown will appear — click "Manage Profile/Subscription".

Step 3. Manage General Account Details

In the General Information section, you can unsubscribe from the newsletter or downgrade from a paid plan.

To update the membership plan, follow the below steps:

Under Billing,

● View your current plan and upcoming payments

  ● Click on “Upgrade to Premium”, choose your desired plan on the upgrade page and enter your credit card details to complete the payment.